Customer Service Training

BRAND LOYALTY

Customer Loyalty is the measure of your present and future success. This interactive workshop, based on Jeffrey Gitomer’s real-world experience book, will give you the tools you need to build loyalty with your own customers. In this full-day workshop, you will study Jeffrey Gitomer’s philosophy that the customer’s loyalty is invaluable and learn how to implement ways to nurture that relationship.

Customer Loyalty

LEARNING OUTCOMES

  • Gain an awareness of your own personal philosophy and beliefs
  • Articulate a 21st century understanding of the customer
  • Demonstrate an understanding of the principles of customer service
  • Convert real-world customer service lessons into customer loyalty actions
  • Apply the principles of customer service success to build customer loyalty

If you’d like to take your business to the next level, let’s talk.

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